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Filtering by Tag: customers
Nick and Camilla Barnard of Rude Health asked if I could help with some questions they had.
I took their new product and, with Tesco's Head office and store permission, put it in the aisle to see if folk noticed it.
I asked customers whether this new product stood out and what it was saying about itself.
Read MoreI recently worked with Graham & Green to look at how their shops were viewed by customers. Graham & Green is a premium, long-established homewares and interiors brand.
Were the shops, stock, service, staff, atmosphere and pricing attracting enough spending customers to justify their high street rents?
Was the website attracting a different clientele from the shops?
Read More