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Blog

Filtering by Tag: atmosphere

How Do You Balance Bricks and Clicks in a Business?

Tessa Stuart

I recently worked with Graham & Green to look at how their shops were viewed by customers. Graham & Green is a premium, long-established  homewares and interiors brand.  

Were the shops, stock, service, staff, atmosphere and pricing attracting enough spending customers to justify their high street rents?

Was the website attracting a different clientele from the shops?

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