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Filtering by Tag: knowing the menu

Tessa's Take: Leon Restaurants: Helping Them to Make More Money In Less Time

Tessa Stuart

Just before Christmas, one of the Leon founders asked me to look at transaction times in their peak lunchtime trading hour in one of the branches.  

How could transactions with customers be made faster? Aim: to get more sales through in the crucial lunchtime peak hour.

I did four things simultaneously:

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